Step 1：Clients Send Documents Needed to Be Translated to Us

The clients describe the translation tasks by sending email to our company, in which the following information needs to be provided: the type, contents, source and target language, and usage of the documents, the translation quality required, the deadline for translation, and the format of translated documents.

Step 2: Analysis of Project
After receiving your documents, we will immediately go over your needs in terms of turn-around time, formatting and layout, and budget, and give feedback to you without delay.
Note: For large translation projects, the advance payment of certain percentage of estimated translation fees is required.

Step 3: Translation
The Project Manager will assign the translation task to a translator whose native language is that which the document is being translated into and who is with expertise in that specialized area. Additionally, the Project Manager will determine the time schedule and compile the glossaries to ensure the fulfillment of translation tasks in a quality manner and on time.

Step 4: Proofreading
The document translated is edited by a person who is fluent in both the target and source languages. This person is usually a native of the country of the target language. Accuracy, grammar, spelling and writing style are checked in this stage. Then the document is proofread by a person who is fluent in both languages and usually the person is a native of the source language. The primary responsibility of this person is to ensure that the translated document accurately says what the source document says. Also, spelling and layout is checked.

Step 5: Production of Final Version of Translated Documents
After making sure all of the above steps have been taken to ensure that the translation is accurate, nothing is missing and the layout is perfect, the final translated document (in the form of hard copy, soft copy or disk) is available to send to client via e-mail, fax, courier delivery or hand delivery.

Step 6: Submittal of Translated Documents upon Payment
We will send the final translated documents to client in the way designated by the client upon receiving the payment from the client. We will keep the follow-up communication with the client. If client has any requirement for revision, we will make corresponding revision without delay.